Water Utility Bills
Pay your Water Utility Bill here.
Please contact Salida Utilities for questions or payments on your
Sewer
Account/Bills (719)530-2622
Walk through for ePay:
When you first get to the ePayment website you will see something like this:
To register you just need to click that Register button and fill in the following
information:
After you have
entered your information you will get a confirmation email that you have to
use within 24 hours or you will need to restart your registration (your username will be erased after 24 hours, so you can try again to use the same username as before). Please also check your junk email folder for the confirmation email.
Once you get
logged in you will see something like this:
If you want to
JUST pay your bill and not view it, click the “Pay Other Items” option:
Then enter your Account # and amount, then click Make Payment:
This will take you to the payment information area where you can choose to use
Visa/MasterCard/Amex/Discover or you can use PayPal to sign in to your PayPal
account and pay that way. Even if you choose Visa, etc it will still be
processed by PayPal but it does not require you to have a PayPal account.
You will then
be taken to a confirmation screen with your payment confirmation number.
This method is
where typos can be introduced – if you type in the wrong account number it will get rejected, you will have to go back to the “Pay Other Items”
button and click on the “Payment List” button to fix your payment and try
again (or just delete it). Make sure you include the hyphen and 2 numbers after it in your account number.
If you want to
attach an account to your profile, click on “View & Pay Bills”:
At this point you need to “Add an Account”:
This is where you are required to use your PIN number located at the very top center of your paper bill or call Town Hall to get your pin number (719)539-6882. You will then get a message that it takes 1-2 business days before you are able to access your account.
Making Partial Payments or Crediting your account:
If you take the route of paying your bill through your account that you have added to your profile......the system will only accept payment of the EXACT amount due. If you would like to make a partial payment OR credit your account, use the Pay Other Items option.
PayPal charges a "convenience" fee of 3% + 0.35 cents per transaction
You can also pay your bill by:
· Setting up Bill Pay with your bank. Either on your banks
website or by calling them to set it up. They will make the withdrawal, cut the
check, and mail the check to us for you
· Credit/Debit Card, Check, or Cash by stopping in Town Hall
during business hours
(Mon-Fri
8am-Noon/1pm-5pm) located at 333 Burnett Ave, Poncha Springs, CO 81242
· Mailing in a check to Town of Poncha Springs, PO Box 190,
Poncha Springs, CO 81242
· You can also drop off a check after hours to our drop box out
front of Town Hall on the railing at the top of the ramp facing the parking lot
We
also have a second payment portal
This
portal does not have the ability to look up your account balance, but as
long as you input your account number, payments can be accepted through this
method as well
MAKE SURE you input the address that matches the address on your credit/debit
card NOT the address of the property
